Legal & policies

Legal & policies Find the rules and information relevant to your website use, privacy, purchases and support. Contact us Important decisions start with clear information. Privacy

Legal & policies Find the rules and information relevant to your website use, privacy, purchases and support. Contact us Important decisions start with clear information. Privacy and information protection illustration At a glance From exploring products and purchasing to maintenance and collaboration, each stage has relevant guidance. This center groups it by task so you can find what to check. Start with the page for your current task, then read its details. Check specific order, license and institutional service terms alongside the relevant policies. Choose privacy, purchasing and service, software or website use. Identify the activity Read alongside models, orders, licenses and region-specific information. Check specific documents Keep applicable versions and use the contact page if needed. Keep records or ask How to use these pages 1. Read by purchasing and usage stage During selection and quotation, review sales terms, intended use and software licensing. For payment and delivery, check billing, taxes, shipping and acceptance. If a problem arises, use returns and warranty guidance to prepare evidence. This identifies matters to confirm in quotations, orders and installation arrangements. 2. Read by information and account activity For personal information, combine privacy, Cookie and rights guidance. For research sharing or meetings, also review online and third-party services. Use intellectual-property, company-information and accessibility pages for reuse, supplier checks and access barriers. In detail Privacy and website rules Privacy policy How personal information is handled across accounts, inquiries, orders and collaboration, and the choices available to you. Privacy and website rules Website terms of use Basic rights and responsibilities when browsing, creating an account and submitting content. Privacy and website rules Cookies and sessions How sign-in sessions, usage measurement and browser settings affect your experience. Privacy and website rules Privacy rights and account closure Manage your information through a clear request channel without submitting unnecessary sensitive material. Privacy and website rules Third-party services and information sharing Understand information flows for services actually used, and distinguish providers from ordinary external links. Purchasing and support Terms and conditions of sale Common rules from product selection and quotations to order confirmation. Purchasing and support Delivery and acceptance Understand estimated lead times, shipment and installation acceptance when planning procurement and experiments. Purchasing and support Returns and refunds Eligibility, return procedures and refund arrangements for different purchase situations. Purchasing and support Warranty, repair and calibration Warranty coverage, repair procedures and calibration services to help manage equipment downtime. Purchasing and support Payment, invoices and taxes Use payment methods available for the current order and check the payee, invoice details and currency. Products, software and collaboration Research use and product safety Check intended use, hazards and institutional operating requirements before purchase and use. Products, software and collaboration Software license and subscriptions Understand licensing for bundled software, analysis modules and subscriptions. Products, software and collaboration Copyright, trademarks and intellectual property Respect the rights in product materials, software and user content. Products, software and collaboration Cloud collaboration and meetings Document sharing, guest access, meeting recording and data arrangements when services end. Company and service information Company and business information Verify your contracting and service entity and obtain qualifications relevant to the product and region. Company and service information Security and issue reporting Report account, data-access and product-security issues through the appropriate channels. Company and service information Accessibility and browsing help Browsing and reading guidance, and a channel for reporting barriers. Policy directory Start with the task: sales and delivery for buying, warranty or returns for service, and privacy and online services for information management. Which policy should I read first? Review the stated scope alongside regional rules and effective transaction documents. Are rules identical in every region? Describe the activity, product or order and pages already checked through the contact page. What if I cannot find my question? Questions you may have Contact us Purchasing, support, privacy and other inquiries Frequently asked questions Common purchasing and service questions Need help?