Identify your configuration
Provide the product model and software version so the support team can identify the relevant documentation.
Describe the problem
Explain what you were trying to do, the steps you took, the result you expected and what happened instead.
- The task you were working on.
- The steps immediately before the problem appeared.
- The text of any error message.
- Whether the problem happens every time.
Prepare supporting material
If helpful, include a screenshot of the relevant state. Share only the material needed to explain the issue.
Contact support
Use the contact page to reach the Inper team. Keep your configuration and problem description together so they can be reviewed in context.